South Africa stood at two remarkable crossroads last month. A continent-first G20 summit in Johannesburg put our nation — its people, institutions and hospitality — in the global spotlight. At almost the same time, I was in Barcelona at Workday Rising, where enterprise leaders explored the near-term reality of AI-driven, people-centred workplaces. The two experiences together crystallised a single, urgent point: South Africa can not only adapt to the future of work — it can lead it.
First, the context. Global leaders arriving on our soil exposed us to the highest expectations in security, logistics, digital capability and service delivery. Coverage from international and local outlets praised South Africa’s delivery — our media centre, our event management and the warmth shown to delegates were singled out repeatedly. That goodwill is…