Steinhoff, which had listings both in South Africa and in Germany, had such a lack of ICT governance systems in place that data, especially financial information, could easily be manipulated or fall into the wrong hands.
An exhaustive investigation into what has become South Africa’s largest corporate scandal by PwC showed that there was a lack of written documentation on the systems and processes, critical process knowledge resided with a limited number of employees, and a “high degree of manual intervention in processes” increased “the risk and actual execution of manual errors and manipulation”.
Steinhoff, which folded following Deloitte confirming there were accounting irregularities in 2017, used several software systems in the accounting process, including Excel, PwC’s investigation showed. Steinhoff also made use of enterprise resources planning software, including SAP…