The Financial Sector Conduct Authority (FSCA) has told Parliament the lack of appropriate information and transparency on banking fees and customer ethics were areas of concern subject to an imminent report the regulator would release shortly on the banking sector as Parliamentarians went for the jugular with lack of transformation and apparent favouritism.
Before Parliament on Tuesday were leading banks, FNB, Nedbank, Standard Bank, Investec, and Capitec, as well as regulatory bodies including the SA Reserve Bank, Prudential Authority, the FSCA, and the Banking Association South Africa (Basa).
These banking participants said that while transformation was happening in the sector, significant gaps were identified in the evolution of the industry.
Parliament members sought clarity on several issues, including legislation regarding consumer protection that appeared to be inadequate, greylisting and…