Consumers are still under severe financial strain although sentiment has improved since the suspension of load shedding, the formation of a coalition government, reduced inflation and interest rates, and the ability to access some retirement savings.
This is revealed in DebtBusters’ Q3 2024 Debt Index, which was released yesterday.
According to the quarterly evaluation of debt counselling applications, demand for debt counselling increased by 6% compared to the same quarter last year and online debt management grew by 10%, despite a series of positive developments.
Benay Sager, executive head of DebtBusters, said income growth has not kept up with significant cost increases over the past eight years, and consumers were using short-term unsecured credit and personal loans to make up the shortfall.
As a result, consumers need to allocate two-thirds…