Aishah Cassiem aishah.cassiem@inl.co.za AS BLACK-OWNED businesses continue their struggle to secure financial assistance from banks, while others endure the abrupt termination of their bank accounts without valid reasons, the banking ombudsman stressed that they are there as a last resort and as a form of recourse to investigate any possibility of unfair treatment.
The banking sector has since the start of the pandemic been accused of discrimination, seeing the collapse of several black businesses, but the Banking Ombudsman Services of SA (OBS SA) has argued that if banks are found guilty of any misconduct, including discrimination, then the “OBS has the power to put things right”.
OBS communications manager Kwanda Vabaza said that there are always possibilities for companies to seek recourse and that OBS has jurisdiction to handle…