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AE I USED to think it was just me. Almost every time I have a reason to pick up the phone and sort something out with my car, I’ll end up being frustrated. The past year has been no different.
We have two cars in our household that I’m responsible for: servicing, insurance and (for some strange reason) fuelling, too. And in 2016 we’ve had issues with a couple of car dealers, both of whom were too busy to call me back so I could book a service.
Sadly, it seems it’s not just me, but all too often you, too. The most common gripes, according to the many thousands who take part in our Driver Power customer satisfaction survey, are…
