When Davila Niesen’s youngest son, Riley, was 3, his beloved faith-based daycare in Plano, TX, broke the news to the family that they simply couldn’t meet his needs because of his combination of autism, an intellectual disability and other neurological matters that required extensive testing. The teachers said they spent as much time managing his behavior as the other 11 kids in his class combined.
For Davila, a busy public accountant at Ernst & Young LLP, the challenge of immediately finding replacement childcare for Riley and after-school care for his older brother, Brady, then 7, could’ve been disastrous (all the research, screening and interviews). Instead, she placed one call to EY Assist, the firm’s free, unlimited employee-assistance program, which contacted nanny agencies and narrowed down the list of possibilities. In…
