South Africa’s deskless workers experience stress caused by low wages and unreliable public transport, according to the 2024 Deskless Worker Pulse, a research report released yesterday by Jem HR, a WhatsApp-based HR and employee benefits platform for frontline workforces.
Despite these obstacles, the report reveals that most workers in this sector enjoy their jobs. Deskless workers fill roles in the food, hygiene, security, logistics, retail and other sectors and represent 75% of the national workforce.
Simon Ellis, the co-founder and CEO of Jem, said yesterday many deskless workers struggle to make ends meet.
“They simply do not make enough money to get through the month. This leads them to rely on loan sharks, payday loans, or friends who charge lending fees. It incurs massive costs and puts them in a…