MaryAnne Isaac maryanne.isaac@inl.co.za THE age-old expectation in the workplace is to keep your emotions in check and keep a boundary between your personal and professional life, as our emotions are revealed in our body language, our choice of words, tone of voice, actions and moods – it forms part of who we are.
As a young graduate or student looking to gain experience in the workplace, your emotional intelligence is a critical skill and can be a competitive advantage in the workplace.
Being a babe in the work environment can be difficult, especially if you’re new to the rush, deadlines and expectations of an industry. Emotions, particularly negative ones, can be distracting at best and debilitating at worst. Also, positive and negative emotions can be contagious.
According to Forbes, managers…