THE rise of e-hailing services is often misrepresented as a threat to the traditional taxi industry. In truth, both sectors are not competitors – they serve the same critical purpose: transporting clients safely, efficiently, and reliably.
Traditional taxis provide long-established street-hail-based services with fixed ranks, while e-hailing platforms use technology to offer on-demand convenience, cashless payments, and real-time tracking. Together, they enhance transport options for the public.
Yet, the reality on the ground exposes systemic inequalities and intimidation. E-hailing drivers face harassment, coercion, and violence from taxi operators who attempt to monopolise specific areas.
Metro police departments, including TMPD, EMPD, and JMPD, frequently impound e-hailing vehicles, particularly in high-traffic areas such as malls, Gautrain stations, and airports. Drivers often wait over six months…