In 2009, Ryan Simonetti cofounded Convene, a global hospitality company that operates a growing portfolio of premium meeting, event, and flexible office locations in the U.S. and U.K., after asking “ What if you ran an office building like a hotel?” He thought that by offering premium hospitality, world-class amenities, beautifully designed spaces, and chef-driven food, you could create a better experience for building tenants and organizations hosting events. Here, Simonetti reveals why infusing hospitality into the workplace is key to business strategy, employee engagement, and creating meaningful moments.
How does hospitality change the workplace, meeting, or conference experience?
Hospitality is the emotional delivery of a service experience and what differentiates Convene from our competition. We excel at creating best-in-class experiences for our clients because we hire amazing people—often from…