You might be ticking over thanks to government support, but perhaps you’re wondering if there’s more you could do to come back stronger. Here, Dr Alan Redman, Occupational Psychologist at Criterion.co.uk, shares some ideas...
SEE WHAT WORKS
“Successful businesses will adapt and incorporate the new processes that are beneficial after this is over,” says Alan. “Remote working, for example, has been forced on businesses, but implemented well, it can be a real positive for efficiency, flexible working, recruitment and cost reduction.”
KEEP TALKING, BUT SAY THE RIGHT THINGS!
You may not be able to serve customers like usual, but don’t give them the silent treatment. “Businesses should stay in touch with customers, but avoid taking a purely sales focus,” says Alan. “Build the relationship by offering support, free expertise, or…