When Thandi, a domestic worker in Johannesburg, was unfairly dismissed without severance pay, she turned to the Commission for Conciliation, Mediation, and Arbitration (CCMA), a body designed to protect workers like her.
Today, Thandi waits endlessly for justice. The CCMA, once a beacon of post-apartheid labour reform, is collapsing under maladministration, corruption, and the deafening silence of those meant to safeguard it.
A legislative promise betrayed
Established under Section 112 of the Labour Relations Act (LRA) and enshrined in Section 23 of the Constitution, the CCMA was created to “advance economic development, social justice, labour peace, and the democratisation of the workplace”.
As a Schedule 3a entity under the Public Finance Management Act (PFMA), it is mandated to operate independently, free from political, union, or corporate influence. Its functions, from…