1 Introduction
Maritime transportation accounts for 80% of the total merchandise traded globally (UNCTAD, 2020). It is efficient, low cost, reliable for long-distance and has a large capacity, hence it is the most used mode of transportation (Reya & Strachan, 2021). Therefore, the effectiveness of seaports have a significant impact on trade flows, translating into economic growth and greater competitiveness of the country (Li, Seo, & Ha, 2020; Reya & Strachan, 2021). Seaports contribute to export-led growth and, therefore their efficient working will improve a country’s global competitiveness (Notteboom et al., 2021). In 2021, about 80% of the Western Cape agricultural exports were facilitated through seaports. Given the perishability of most agricultural products, the inefficiencies at the seaports may cause delays resulting in major economic losses.
In 2020, the Cape…
